Policies

Booking & Cancellation Policy

Booking is meant to feel easy and calm. This policy explains how confirmation, changes, and cancellations work — and what is still to be confirmed.

Draft — requires review

This page is a content structure, not final legal wording. Kunika (or an appropriate adviser) must confirm the final text, operational practices, and any applicable obligations before publication. Reviewed: 2026-09.

Booking a session

Sessions are booked through Kunika’s calendar. You choose a session, select an available time, and confirm. New clients may be offered a request-to-book option so Kunika can prepare for the first session personally.

To confirmConfirmation method: instant confirmation, or request-to-book then confirmation by email.

Payment

Whether a session is paid in full, secured with a deposit, or settled after the session will be confirmed here. Payment is always processed through the booking provider — card details are never handled directly by this website.

To confirmPayment model: full payment, deposit, or pay later.

Rescheduling

Life is rarely predictable. If you need to move a session, the deadline and process for rescheduling will be stated here.

To confirmRescheduling deadline — [insert timeframe].

Cancellation and refunds

Cancellation and refund terms depend on how much notice is given. The approved terms will be stated clearly here before you book, so nothing is a surprise.

To confirmCancellation and refund terms — [insert approved terms].

Late arrival and no-shows

If you arrive late or cannot make a session, how that affects the session and any payment will be explained here.

To confirmLate arrival and no-show approach — [insert approved terms].

If Kunika needs to cancel

If Kunika must cancel or change a session, she will contact you as soon as possible and offer a full reschedule or refund of anything paid.

To confirmProvider cancellation process — [insert approved terms].

Your wellbeing

Sessions are complementary wellbeing support and are not a substitute for medical or emergency services. If you are unwell on the day of your session, please let Kunika know rather than attending.